LEGAL
Terms of Service
Last updated 13 November 2026 · M-Rivers is operated by Virtualgates OÜ (Estonia).
1. Who we are
M-Rivers is a trading name of Virtualgates OÜ, a private limited company registered in the Estonian Commercial Register (registry code 17375201), address Tartu mnt 67/1-13b, 10115 Tallinn, Estonia, email contact@metarivers.com. In these Terms, “we”, “us” and “M-Rivers” mean Virtualgates OÜ, and “you” means the person using the service.
2. Scope of these Terms
These Terms of Service apply to the website metarivers.com and to the M-Rivers world builder (the “Service”). A contract is concluded when you create a member account, start a free trial, or buy a plan or a regeneration pack. Please read these Terms together with our Privacy Policy and Cookie Policy. The contract is concluded in English. We keep a copy of these Terms, and you can read, save or print them from this page at any time.
If you are a consumer, nothing in these Terms limits the rights you have under the mandatory consumer law of your country of residence.
3. What the Service does
M-Rivers is an AI-assisted world builder. You upload photos and a short description. We use artificial intelligence tools to turn your photos into 3D objects, place them in a world template and publish the result as a World in Decentraland. Public worlds can appear in our worlds gallery.
• AI-generated results. The 3D objects are generated automatically by AI models. They are interpretations of your photos, may differ from them and can vary from one generation to the next. We present worlds built with M-Rivers as created with AI.
• Decentraland. Worlds run on Decentraland, a third-party platform that we do not operate. Its availability, rules and terms also apply to your world and to its visitors.
• Availability. We aim for a reliable Service but cannot guarantee that it will always be available or free of errors. We may carry out maintenance and improve features. We will not remove an essential feature of a paid plan during a period you have paid for.
4. Your account
You need a member account to create a world. You must be at least 18 years old, or have the consent of a parent or guardian where the law of your country allows younger users. Keep your login details confidential: you are responsible for what happens in your account. Tell us at contact@metarivers.com if you think someone else is using it. One free trial is available per person.
5. Plans, packs and prices
• Free trial: one world, online for 14 days, with an M-Rivers watermark. No payment is required.
• Creator, €19 per month: 1 active world, 5 element regenerations per month, no watermark, priority build queue.
• Pro, €49 per month: 1 active world, 10 element regenerations per month, world customization (atmosphere, music, accent colour and welcome message, available only on Pro), publication under your own Decentraland name, no watermark.
• Regeneration packs, one-time purchase: 5 regenerations for €9, 10 for €15 or 20 for €25. Packs are for Creator and Pro members. Pack credits are used only after the monthly regenerations of your plan are used up, do not expire, and can be used while you have an active Creator or Pro plan.
Prices are in euros and do not include VAT. Where VAT is due, it is calculated at checkout according to your country of residence, and the total price including all taxes is shown before you pay. Unused monthly regenerations do not carry over to the next month.
6. Payment, renewal and cancellation
Payments are processed by Wix Payments or by the other payment providers shown at checkout. We do not see or store your full card details. Creator and Pro are subscriptions paid monthly in advance. They renew automatically every month until you cancel.
You can cancel at any time from your account or by writing to contact@metarivers.com. Cancellation takes effect at the end of the current billing month and you keep access until then. We will tell you about any price change by email at least 30 days before it applies to your next billing period, and you can cancel before it takes effect.
When a paid plan ends, your worlds are taken offline. If you subscribe again within 90 days, we bring them back online. After 90 days, offline worlds may be deleted.
7. Right of withdrawal (consumers)
If you are a consumer, you can withdraw from a subscription or a regeneration pack within 14 days of the day of purchase, without giving any reason.
How to withdraw
Use the “Withdraw from contract here” button at the bottom of every page, which opens metarivers.com/withdrawal, or send us a clear statement by email to contact@metarivers.com. You can use the model withdrawal form below, but you do not have to. We confirm receipt of your withdrawal without undue delay. To meet the deadline, it is enough to send your withdrawal before the 14 days have passed.
What happens after you withdraw
We refund all payments received under the contract you withdraw from within 14 days of receiving your withdrawal, using the same payment method you used, unless you expressly agree otherwise. You do not pay any fee for the refund.
If you asked us to start providing the Service during the withdrawal period (for example by creating or publishing a world, or by using regeneration credits), you pay an amount proportionate to what was provided until you told us you were withdrawing. For a pack, this is the price of the credits already used. For a subscription, it is the share of the month already used.
Model withdrawal form
To Virtualgates OÜ (M-Rivers), Tartu mnt 67/1-13b, 10115 Tallinn, Estonia, contact@metarivers.com: I hereby give notice that I withdraw from my contract for the following service: [plan or pack], ordered on [date]. Name: [your name]. Email used for your account: [email]. Date: [date].
8. Your content
You keep all rights in the photos, texts and other material you upload (“Your Content”). You confirm that you own Your Content or have the right to use it, that people who can be recognised in it have agreed, and that it is not illegal and does not infringe anyone else’s rights.
You give Virtualgates OÜ a non-exclusive, worldwide, royalty-free licence to store, process and transform Your Content, including with AI tools and our subcontractors, in order to build and publish your world. When your world is public, the licence also allows us to show its name, description and images in the worlds gallery and when presenting M-Rivers. The licence lasts while Your Content is on the Service. It ends when you delete it or close your account, except for copies we must keep by law and backups that are deleted on their normal schedule. We do not sell Your Content.
You can use the world created from Your Content for personal and commercial purposes. The M-Rivers world template, software, design and brand remain ours, and you may not extract or resell them separately.
9. Acceptable use
You must not use the Service to:
• upload or publish content that is illegal, sexually explicit, violent, hateful, harassing, or that exploits or harms minors;
• infringe intellectual property, image or privacy rights, or upload photos of people who have not agreed;
• mislead people, impersonate others or publish misleading AI-generated content about real people;
• attack, overload, scrape or reverse-engineer the Service, or bypass plan limits, for example by opening several trial accounts.
10. Reporting content and moderation
Anyone can report content on M-Rivers that they believe is illegal or breaks these Terms by writing to contact@metarivers.com. Please include the address (URL) of the content, explain why it is illegal or breaks the Terms, and give your name and email address, unless your report concerns child sexual abuse material. We confirm receipt, handle reports carefully and objectively, and tell you what we decided.
We may review worlds before or after they are published. We may refuse, remove or hide content, or suspend an account, when it breaks the law or these Terms. When we do, we tell the user concerned what we did, why, and how to contest it. You can ask us to review our decision within 6 months. You can also use an out-of-court dispute settlement body certified under the EU Digital Services Act, or go to court.
Our single point of contact for users and authorities under the Digital Services Act is contact@metarivers.com. You can write to us in English or Estonian.
11. Liability
We are fully liable for damage we cause intentionally or through gross negligence, for death or personal injury, and wherever mandatory law does not allow liability to be limited. Otherwise, for consumers, our liability for ordinary negligence is limited to the damage that was foreseeable and typical for this kind of contract. For business customers, it is limited to the amounts paid to us in the 12 months before the event. We are not responsible for outages or changes of Decentraland, or for content uploaded by other users.
If the Service does not conform to the contract, consumers have the legal remedies provided by Estonian law, in particular to have it brought into conformity, to a price reduction, or to terminate the contract.
12. Suspension and termination
You can close your account at any time by contacting us. We may suspend or terminate an account in case of serious or repeated breaches of these Terms, after a warning where that is reasonable. If we end a paid plan when you are not at fault, we refund the unused part.
13. Changes to these Terms
We may change these Terms for valid reasons, such as new features, changes in the law or security. We will tell you about important changes by email at least 30 days before they apply. If you do not agree, you can cancel your plan before the changes take effect.
14. Complaints and disputes
Please contact us first at contact@metarivers.com. We answer complaints within 15 days. If we cannot agree, consumers resident in Estonia can apply free of charge to the Consumer Disputes Committee (Tarbijavaidluste komisjon) of the Consumer Protection and Technical Regulatory Authority, Endla 10a, 10122 Tallinn, avaldus@komisjon.ee, ttja.ee. Consumers in other EU countries can get help from the European Consumer Centre of their country.
The EU Online Dispute Resolution platform was closed on 20 July 2025 and is no longer available.
These Terms are governed by Estonian law. If you are a consumer, you keep the protection of the mandatory law of your country of residence and you can bring proceedings in the courts of the country where you live. For business customers, Harju County Court in Tallinn has jurisdiction.
15. Contact
• Company: Virtualgates OÜ, trading as M-Rivers
• Registry code: 17375201 (Estonian Commercial Register, ariregister.rik.ee)
• Address: Tartu mnt 67/1-13b, 10115 Tallinn, Estonia
• Email: contact@metarivers.com